Our customer support processes were developed to get your product up and running in the most professional and efficient manner possible.

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Frequently Asked Questions

What is the warranty?
All of our products come with a comprehensive manufacturer’s warranty. For details, see our warranty page.
Can I purchase an Extended Warranty for my Human Touch product?
Yes, as the manufacturer, we have several options available. Extended Warranties are available for brand new chair purchased within the last 90 days. Floor model and refurbished chairs, and all small products do not have an extended warranty option available. To purchase an extended warranty please contact us using the information provided on this page.
How do I handle a service issue?
We can handle requests directly please contact us using the information provided on this page. We can assist you with troubleshooting or help you with the functions of your Human Touch product.